His Excellency Mr Sami Al Qamzi, Director General of the Dubai Department of Economic Development (DED), officially inaugurated DED’s new branch office in The Dubai Mall, one of the world’s largest shopping and entertainment destinations, in the presence of His Excellency Mr Mohamed Ali Alabbar, Chairman, Emaar Properties, and officials from DED.
The opening of the new branch comes as part of DED’s expansion efforts to provide quality services to customers in convenient locations and ease the pressure on the DED headquarters in Deira.
The new office will provide several business registration and licensing services including issuance, renewal, amendment and cancellation of initial approvals; enquiries regarding licensing procedures; changes to existing licences; cancellation and establishment of civil works companies; issuance of “To Whom It May Concern” certificates; fees payment and licences delivery; and issuance, renewal, amendment and cancellation of “Intlaq” licences and trade permits. The branch office will also receive complaints on consumer protection and trademarks and enquiries and fine payment.
Mr Al Qamzi said: “We focus on providing value-added services to our clients and the new office will offer them greater ease of access to DED. The initiative is in line with our objective to expand the scope and reach of our services and help clients complete their business formalities in a time-efficient manner.â€
Mr Al Qamzi thanked the officials in The Dubai Mall for their cooperation and their role in coordinating with DED to offer the best services to help in the development and growth of the business sector in Dubai.
The new branch, located in the lower ground floor and next to The Dubai Mall management offices in the Arabian Court, is open for the public from Tuesday, 31 March, and the working hours are 7.30 am to 2.30 pm. The DED’s new branch in The Dubai Mall follows the opening of the first branch in Al Twar.
“The Dubai Department of Economic Development is committed to launching new initiatives and services to keep pace with the commercial and economic growth of the emirate. The new office in The Dubai Mall will enhance communication between DED and The Dubai Mall’s various businesses and consumers to provide adequate protection in the framework of related laws and regulations,†said Mr Mohammed Shael, CEO, Business Registration & Licensing Division, DED.
About Department of Economic Development (DED):
The Department of Economic Development (DED) is the government body entrusted to set and drive the economic agenda of the emirate of Dubai, UAE. DED supports the structural transformation of Dubai into a diversified, innovative service-based economy that aims to improve the business environment and accelerate productivity growth.
DED and its agencies develop economic plans and policies, identify and support the growth of strategic sectors, and provide services to domestic and international investors and businesses.
