1.New system offers array of faster and easier transactions
2.Allows access to over 50 different services
3.New system protected by state-of-art security enhancements
In line with its ongoing commitment to customer care and technical innovation, Dubai Islamic Bank (DIB) announced today the launch of its new Al Islami Online Banking system. The launch marks the first phase in the modernisation initiative of Al Islami Online Banking.
This upgraded system provides a simple, user-friendly experience and includes many value-added enhancements, such as an improved look and feel, graphical representation of account and card transactions, detailed information across all banking relationships, complete online setup and maintenance of login credentials, as well as customisable account management and security settings.
It now offers more than 50 services and functions at a click of a button, allowing customers to meet their banking requirements 24 hours a day. The faster and user-friendly Al Islami Online Banking is protected by state-of-the-art security enhancements.
“Dubai Islamic Bank has always been at the forefront of innovation, using technology to enhance the banking experience of our valued customers,†said Musabbah Al Qaizi, Senior Vice President and Head of Electronic Banking Services Department, DIB. “Our customers lead an increasingly busy lifestyle, seeking convenience and flexibility, thus prompting the move towards automating more areas of our operations. As increasing numbers of customers choose to bank with DIB, we are committed to providing additional transactional ease and convenience. We encourage all DIB customers to enjoy the benefits of online banking from the comfort of their homes and offices by visiting DIB website on www.alislami.ae.â€
According to the most recently available data, Middle East Internet usage increased a stunning 1,177 per cent between 2000-2008. Currently, there are more than 48 million Internet users in the region – who spend an average 22 minutes a day online. In the UAE, which has the highest Internet penetration rate in the Middle East, nearly 60 per cent of the population is now online.
About Dubai Islamic Bank:
Dubai Islamic Bank (DIB), established in 1975, is the first Islamic bank to have incorporated the principles of Islam in all its practices and is the largest Islamic bank in the UAE. DIB is a public joint stock company, and its shares are listed on the Dubai Financial Market. The bank enjoys a reputation as a leader and innovator in maintaining the quality, flexibility and accessibility of its products and services.
The bank currently operates 61 branches in the UAE. As part of its expansion plans announced in early 2009 and in line with its aim to ensure customer satisfaction through accessibility, DIB will increase its nationwide network to 64 branches by the end of this year. In addition to regular, full-service branches, DIB is also planning to launch Express Banking Centres, which will provide fast, efficient services to DIB customers at various convenient locations like shopping malls, hypermarkets and megastores
By the end of 2009, DIB forecasts that the bank’s total customer base will increase by approximately 15 per cent, reaching some 900,000 customers, while its retail assets business will grow by approximately 20 per cent.
DIB has been proactive in creating partnerships and alliances at both the local and international level. The bank has established DIB Pakistan Limited, a wholly owned subsidiary. DIB has also opened its first representative office in Turkey to enhance its access to that market. DIB has also acquired a stake in Al Khartoum Bank and in Emirates and Sudan Bank, as well as contributing to the launch of Jordan Dubai Islamic Bank.
DIB has won the respect of its peers around the world for many years, and its leading position has been reaffirmed by the 34 awards that it has won in 2008 across diversified areas within banking, be it retail, corporate or investment banking. The bank was recently named “Best Islamic Bank†for the 4th consecutive year by Banker Middle East magazine. DIB has also received many awards from international organisations, such as the prestigious “Bank of the Year†award from The Banker (Financial Times), along with prestigious accolades from UK-based Euromoney and NY-based Global Finance magazines.
For further information, please contact:
Nicholas Nesson / Ghaleb Zeidan / Gunjan Chaurasia
ASDA’A Burson-Marsteller
Dubai, UAE
Tel: 971-4-3355969
Fax: 971-4-3356080
E-mail: n.nesson@asdaa.com / g.zeidan@asdaa.com / g.chaurasia@asdaa.com
