In a move to provide its customers in Abu Dhabi with increased convenience, Emirates NBD announced today that two further branches have extended their opening hours in the nation’s capital. The bank’s Al Najda branch, located on Najda Street, and the Abu Dhabi main branch, located on Khalifa Street, both now offer additional convenient timings. This is in addition to its two branches at Al Muhairy Centre and Electra branch, totaling to four Emirates NBD branches in the UAE capital that now operate until 8PM daily, six days a week.
The Middle East’s largest bank by asset size currently operates 13 branches and 48 ATMs and Cash Deposit Machines (CDMs) in Abu Dhabi and Al Ain. The bank intends to significantly increase its presence in the two cities in 2010, with a strategic expansion plan to be rolled out over the next 12 months.
Customers in Abu Dhabi can now take advantage of teller, retail and customer services during these extended timings, which will also be rolled out across other Abu Dhabi and Al Ain branches in the months to come.
The decision to increase the bank’s operating hours in the nation’s capital, according to Abdulelah Al Kindly, Head of Retail Banking, Abu Dhabi Region, Emirates NBD, comes in response to the busy lifestyles of residents, especially those who frequently work into the evening.
“At Emirates NBD, we are committed to providing the maximum level of convenience to our customers wherever they work and live” said Al Kindly. “By extending the operating hours of our Abu Dhabi main branch, Al Najda Branch, Muhairy Centre branch and the Electra branch, we are making life easier for our customers – and therefore making banking with Emirates NBD the obvious choice. In Abu Dhabi and Al Ain region, we also service our clients through nine Priority Banking Centers, one Private Banking Center and a Business Banking center which we are planning to open in the near future.
“We recognise the importance of setting the highest standards in customer service and convenience,†he said. “Today’s announcement demonstrates that Emirates NBD continues to set benchmarks in this regard.â€
