Jafza announced that it has introduced an online service for payment of customer invoices. This is a new value-added service to customers for simplifying invoice payments through an easy-to-use, secure interface covering multiple channels.
The scheme, facilitated through Dubai Trade Portal, the integrated online solutions provider under Dubai World, will enable customers to view all pending invoices and their due dates online. The new service allows Jafza customers to select specific invoices that they would like to pay for.
Customers can select their payment method from the various online channels available including Mastercard, Visacard, eDirham and Direct Debit through Commercial Bank of Dubai (CBD) and EmiratesNBD. The Direct Debit channel will also include more banks in the near future.
Once the online payment is made, the system will apply the amount automatically to the relevant invoices selected by the customer, thereby improving the accuracy of the back-end accounting. Online payment services have been available to Jafza customers for topping up their Portal Deposit and Cash Guarantee Deposit for over an year, and is a popular method of payment by some customers. This facility is now extended for payment against invoices, improving customer’s convenience and available options.
Ibrahim Mohammed Al Janahi, Deputy CEO and Chief Commercial Officer of Jafza, said: “The new service is yet another initiative launched to ease procedures and increase operational efficiency for the convenience of our customers. The service is expected to be exceptionally convenient, while being fully secure and reliable. We seek opportunities for enhancing operational efficiency and plan to make more services available online in the future, utilizing Jafza’s investments in technology. We remain committed to offering the best solutions possible to facilitate our customer’s businesses.â€
This service adds to Jafza’s existing menu of a large number of online services, enabling very high e-Adoption rates. Earlier this year Jafza launched its e-License service which has already evoked tremendous response. Over 1,000 e-licenses were renewed online within the first month of its launch.
