Online shopping set to make holiday history
Retailers could see record web traffic this year, according to Deloitte’s 31st annual holiday survey of consumer spending intentions and trends. Among the findings...
Black Friday and Cyber Monday Explained for Retailers
The Friday after Thanksgiving Day - Black Friday and Cyber Monday - the following Monday, haven't been around for all that long but are 2 of...
The Story Behind Black Friday and Cyber Monday
Savvy shoppers will know that Black Friday and Cyber Monday sales are coming up on November 25 and that it's the best time to...
Top E-Commerce Trends: What to Expect this Holiday Season
Retailers marketers and consumers need to know more about the top e-commerce trends this year. This is particularly important right now - ahead of...
Spend on Consumer Packaged Goods Slowing in Key GCC Markets
The United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA), key markets in the GCC region, have undergone significant change in the last...
UAE Consumer Confidence rose in Q2 of 2016; Highest in MENA...
The United Arab Emirates’ second-quarter score reversed a four-point decline in the first quarter with a five-point increase to 109, making it highest in...
Poor Customer Service Drives Away 60% of Consumers
Delighting customers is not the key to consistently satisfying customer service. One, it’s hard to do consistently. Two, if you do it consistently, it...
How TV Affects Your Spending
Researchers have argued for decades how TV influences kids – their health, their habits, weight, grades…But a few of us know that television can...
5 Shopping Hacks Retailers Won’t Tell You
Retailers can be very creative when it comes to luring consumers into spending more money in their store, let alone online shopping as for...
‘Cash on delivery’ – Payment of choice for UAE residents
While online shopping and retail is certainly on the rise in the region, it seems people still prefer to pay cash on delivery rather...
UAE’s residents spend almost a quarter of their day on social...
UAE residents, both expats and locals, spend approximately five hours a day using social media on average and 29% have six to 10 applications...
58% of UAE consumers enjoy the hunt for a good deal
Consumers Use In-Store Conveniences Such as Banking (55%), Fast Food Services (52%) Or Pharmacy (52%)
Part of the fun of shopping is the thrill of...
Tough times for UAE retailers; Consumers spend on out-of-home dining
The retail sector in both Dubai and Abu Dhabi saw no noticeable growth during first half of 2016, according to Knight Frank.
Demand remained subdued...
Worldwide Smartphone Sales to Slow
Worldwide Smartphone Sales to Grow 7 Percent in 2016
Smartphone Sales Recorded Highest Growth of 73 Percent in 2010
Global smartphone sales will continue...
2016 Ramadan Consumer Behaviour
Price offs and discounts to attract 78% of consumers in the UAE, Egypt and Saudi Arabia to spend more on food and drink...
The UAE loves a bargain but 70% will always pay more...
New research from YouGov has revealed that UAE consumers will not forgo quality to find the right price when shopping around for the best...
GCC’s mobile phone market suffered double-digit decline in Q1 2016
Mobile phone shipments to the GCC suffered double-digit declines in Q1 2016 according to the latest figures announced today by International Data Corporation (IDC)....
Arabic to become main language across invoices, customer care services
Invoices, price tags and menu cards will have information in Arabic by end of year
Call centres and reception desks will have Arabic...